Feedback, Suggestions and Complaints

We value your feedback and strive to continuously improve our services. As part of this commitment, we periodically invite patients to participate in confidential questionnaires to share their views on the practice and suggest areas for improvement.

If you have any concerns or feedback, whether positive or negative, we encourage you to communicate with us. You can speak with your doctor, our receptionist, or email our administrative team at:

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Should you have a complaint or concern that requires action, please complete the form provided or email our management team directly at  Email Address Icon Kindly include your full name, email address, mobile number, and a brief description of the issue. We take all feedback seriously and aim to address your concerns within 30 days.

While we endeavor to resolve issues internally, if you feel your concerns are not adequately addressed, you may consider contacting the Health Care Complaints Commission at 1800 043 159. Your satisfaction and well-being are our top priorities, and we are committed to providing you with the highest quality of care.